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Technical WriterMaidenhead, United Kingdom

Technical Writer

Maidenhead | United Kingdom

Company Description

We believe in helping individuals & organisations stay ahead of the curve by disrupting the old ways of making business run faster.

Our open source technology is focused on user experience & allows IT to build intelligent business solutions at breakthrough speed.

Business is no longer a series of transactions but a constant flow of information, ideas, decisions, and outcomes. That's why we've developed a software platform that connects people, content, & processes, giving organisations the power to start their journey towards Digital Transformation.

Job Description

Who we are looking for?

You will be a technical writer/author with experience of writing complex, technical documentation deliverables in a software development environment. You may be a developer with a flair for writing or an experienced technical writer with in-depth knowledge of software technology. You'll be able to manage your own documentation projects, including planning, writing, and editing, through to on-time delivery.

We'd like you to have a track record of professional technical writing and editing experience in a high-technology software industry. If you have a developer background but have a keen interest in learning how to write technical documentation, we'd like to help you on your technical communication journey.

This job would suit a strong team player with a "can-do" approach. You should be a self-starter with a desire to show ownership and commitment to the job. You'll enjoy an informal office culture and a fairly flat organization.

What is the role?

As a Technical Writer, you'll be part of a small but thriving documentation team with responsibility for creating user assistance for Alfresco customers. You'll create high-quality product documentation for technical users, describing complex software architectures and detailed deployment instructions for the management of large Enterprise-scale production environments.

We'll expect you to own all phases of your projects including researching and writing documentation, designing and creating short video tutorials, and also to take an active role in editing other technical communication.

What do we want you to do?

Create high-quality installation and configuration documentation, and short video tutorials for a technical audience

Collaborate with software engineers, product managers, test engineers, and technical support engineers, and use pre-release software to create documentation

Manage your own documentation projects, including the scope and schedules, to deliver on time

Create new content for major releases and update existing documentation for maintenance releases

Write using high-quality technical communication standards following logical and structured writing techniques using best practices in documentation development


Your Keys to Success...

Bachelor's or Master's degree in Computer Science, or any other applicable technical discipline

Strong written and verbal communication skills

Relevant experience of technical writing, product documentation, or online publishing

Experience of software technologies and a high-level programming language

Experience of working closely with engineering and product management teams as part of the software development process

Additional Information


Some travel may be required for this role.

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