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Technical Support Engineer - San JoseSan Jose, California, United States

Technical Support Engineer - San Jose

San Jose | California | United States

In this exciting position, you will provide the highest level of Technical Support to MapR's rapidly growing customer base. You will provide assistance to these enterprises throughout the Pre- and Post-Sales process. If you consider yourself a technical dynamo, and you are looking for a challenge in a trailblazing company we want to hear from you!

Skills Required:
Strong Linux system administrator skills (4+ Yrs)
Knowledge of file system & kernel internals - latency, throughput, availability, consistency, security, etc.
Ability to communicate technical concepts clearly and effectively
Strong troubleshooting and debugging skills, with a passion for problem solving and investigation
Ability and willingness to learn new technologies

Experience Preferred:
Working knowledge of Hadoop components.
Shell scripting (Shell, awk), Ability to trace (read/understand) Java/C++
SQL / NoSql Databases knowledge.
Understanding of few hadoop ecosystem components
Familiar with different security technologies (Kerberos, SSL etc..)
Prior technical support experience is a plus

BS Computer Science, related field or equivalent experience
3 to 5 years experience in troubleshooting integrated and complex systems

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