Technical Project Manager, United States.

About us

AgilOne's vision is to restore the personal relationships companies once had with customers before channel-specific marketing silos got in the way. Through a single view of customers across all channels, predictive models to understand customer behavior, and real-time APIs to orchestrate personalized experiences across all touchpoints, AgilOne creates authentic omni- channel customer relationships that maximize lifetime value.

Technical Project Manager

United States

The AgilOne Professional Services team is responsible for designing, configuring and deploying the most powerful solutions that the AgilOne Platform can offer. We are looking for someone with technical project experience who loves interfacing with Enterprise customers and delivering solutions on time and in alignment with customer expectations.

This role is primarily responsible for analyzing our customers' business requirements and designing and developing a sound technical and architectural blueprint in line with their business goals. As a Technical Project Manager, you take hands-on ownership of 3-5 client Implementation projects simultaneously and ensure our clients are onboarded successfully. Be ready to hit the ground running with your strong customer interaction skills, creative and critical thinking, and passion for fast-paced problem solving.

Responsibilities
    • Own the overall delivery of customer implementations from start to finish and drive towards maximum value realization with the AgilOne Platform
    • Escalate with clients and internally when issues arise or client timelines are at risk
    • Understand and translate the client's marketing/business use cases to ensure that the technical team designs an integration approach suitable to their needs
    • Understand the ins and outs of the AgilOne product to design an optimal integration approach
    • Own project plans, action items, dependency tracking, and regular status reporting for assigned projects
    • Work with the AgilOne Implementation Team and clients to clarify requirements and client expectations
    • Help refine and distribute AgilOne Platform best practices
    • Participate in continuous iterative improvement of the AgilOne implementation process and product based on customer feedback


Qualifications
      • Bachelor or Masters Degree
      • 3+ years work experience
      • Strong analytical and critical problem solving skills with a high attention to detail
      • Excellent written and verbal communication skills tailored to an audience of professionals, management and staff with a broad range of technical skills
      • Experience as a Project Manager delivering technical solutions to clients
      • Relentless drive to help clients be successful
      • Exceptional organizational skills and the ability to manage multiple simultaneous projects at varying stages
      • Ability to learn about new platforms and technologies unique to client environments
Even better if:
    • Bachelor or Masters Degree in an engineering or analytical field
    • Experience as a Project Manager delivering technical solutions to Enterprise clients
    • Experience delivering Hadoop based Big Data solutions


The AgilOne Story

AgilOne, the Customer Data and Engagement Hub, provides enterprise consumer marketers the power to integrate customer data across digital, physical, and mobile channels, deliver customer analytics with predictive insights and 360-degree profiles, and engage customers at every touch point in order to maximize lifetime value. Currently, the AgilOne solution supports more than 150 brands worldwide.
We leverage the latest technologies in big data, machine learning and data quality management to deliver an enterprise-grade, scalable and high performance tool for customers such as Tumi, Lululemon, Lilly Pulitzer and David's Tea.

AgilOne is funded by the best in the Valley - Sequoia Capital, Tenaya, and Mayfield.

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