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Technical Program ManagerSeattle, WA, United States


Technical Program Manager

Seattle | WA | United States

The Role

We are looking for a Technical Program Manager to work across our entire Engineering organization. In this role you will be responsible for scoping and delivering large projects end-to-end, driving project schedules from inception to release, and iterating after launch.

Join Outreach as the first TPM to pave the path of technical excellence and effective project management. Some of the areas that you will drive to impact include: voice solutions, third party API integrations, data stream pipelines, infrastructure upgrades, and continuous integration improvements.

Your Daily Adventures Will Include
      • Project manage complex and large scale cross-team, cross-functional initiatives. Interface with engineering managers and engineers to estimate work efforts, define milestones, and manage resources
      • Manage high paced projects through collaboration with cross-functional teams, interfacing with multiple teams including customer facing roles, and estimating effort to manage successful outcomes
      • Track progress, resolve dependencies, evaluate risks and communicate status to upper management and project stakeholders
      • Engage and energize the project teams to achieve aggressive goals
      • Understand technical implementation at the architecture level and propose technical alternatives when necessary
      • Ask questions that clarify priorities and push the team to be highly effective
      • Develop broad domain and technical knowledge

Basic Requirements
      • 3+ years of technical program/project management experience in a software, SaaS, or systems development environment
      • Experience managing and successfully delivering large scale software development projects
      • Experience leading cross-functional teams to deliver projects with multiple dependencies and constraints
      • Ability to communicate effectively and establish credibility with technical and non-technical stakeholders including executive staff
      • Focus on execution and delivery in a data-informed environment

Desired But Not Required
      • Bachelor's degree or higher in Computer Science or related technical field
      • Worked at a high paced, fast growing, scrappy tech startup
      • Developer experience, including writing, testing and deploying code

Why You'll Love It Here

• 100% medical, dental, and vision coverage for full-time employees
• Unlimited PTO (and people actually use it!)
• 401k to help you save for the future
• Company-organized and personal paid volunteer days to support the community that supports us
• Fun company and team outings because we play just as hard as we work
• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network)
• A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents
• Employee referral bonuses to encourage the addition of great new people to the team
• Plus, unlimited snacks and beverages in our kitchen

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