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Systems Engineer, Pre-sales - GA/FLUnited States

CloudGenix

Systems Engineer, Pre-sales - GA/FL

United States

JOB DESCRIPTION

The Opportunity:
The Enterprise Systems Engineer represents the CloudGenix SD-WAN Solution to customers. You will serve as the tip of spear in sales process and will play a crucial role in the success of your region.

The primary responsibilities for this position will be:

  • Serve as an integral part of the Sales team
  • Build relationships with customers, earn trusted advisor status
  • Work with customers to understand their technology and business challenges
  • Lead white boarding sessions
  • Present in person and remotely
  • Design Solutions to solve technology and business challenges
  • Own the Proof-of-Concept Process

    • Gather Requirements and Success Criteria
    • Build the Project-Plan with timelines
    • Execute the plan
    • Present results and findings to customers


  • Manage the transition from pre-sales to post-sales
  • Deliver training to customers and channel partners
  • Participate in frequent internal education
  • Provide input on improvements including new features and/or products


Requirements:
  • 3+ years of Pre-sales Systems Engineering Experience
  • Bachelor's degree in Computer Science or Electrical Engineering
  • 5+ year experience supporting enterprise customers with complex LAN/WAN environments.
  • Advanced knowledge of LAN/WAN technologies, expertise with general routing/switching, Routing protocols (e.g BGP, OSPF, EIGRP), Campus and DataCenter Architectures.
  • Deep understanding of TCP. Experience with supporting Firewalls, Load Balancers and WAN Optimization that deal with flows and applications are helpful.
  • Experience with APIs and Programmability
  • Coding and Scripting (Python, Java, JavaScript, C#)
  • Operational understanding of Enterprise Apps and Enterprise Security (IPSEC, PKI, traditional overlay VPN technologies).
  • Experience with SaaS, IaaS (AWS, GCP, Azure), virtualization and hypervisors including VMware vSphere, MS HyperV, KVM.
  • Advanced Troubleshooting skills across L1-L7, including the use of packet sniffers, on platform diagnostics.


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