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Solutions Engineer - PreSalesLos Angeles, California, United States

Couchbase

Solutions Engineer - PreSales

Los Angeles | California | United States

Our Solutions Engineers are the primary technical field experts, responsible for actively driving and managing the technical part of a sales engagement.

The goal of the Solutions Engineer is to support the rapidly growing Couchbase user community and help drive customer success. In this exciting role, you will become an expert explaining NoSQL advantages, how Couchbase Server works and how it can be used to solve the customer's problems; all with a good dose of getting customers excited about using this new approach for fast & scalable databases.

Whenever customers do a POC or hands-on evaluation, our solutions engineers help drive these by answering their questions & troubleshooting, so you will be hands-on with the technology.

Responsibilities:
    • Show customers how to solve their problems and meet their requirements with Couchbase Server and get them excited about NoSQL database technology
    • Work closely with the sales team on account strategy and identifying additional opportunities in existing accounts
    • Ensuring the success of customer POC / Pilots through effective management of acceptance criteria and issue escalation/resolution.
    • Developing and delivering exceptional company/product presentations and demonstrations
    • Work with all technical levels from managers, to architects and developers and explain Couchbase Server and its uses
    • Be the technical product expert for customers and stay up-to-date on the NoSQL competitive landscape
    • Work with Product Management and Engineering to provide feedback from the field and represent the customer perspective
    • Identify and write internal and external technical collateral, like typical deployment architectures or best practices


Preferred Qualifications:
    • BS in Computer Science, Engineering or equivalent experience in software and/or a technologically relevant field
    • 3 + years experience with traditional RDBMS including schema modeling, performance tuning and configuration
    • Prior experience in a fast-paced startup environment
    • Hands-on administration and troubleshooting experience with x86 operating systems (Linux, Windows, Mac OS), networking and storage architectures
    • Familiarity with NoSQL databases or other distributed high-performance systems
    • Pre-sales support experience in the NoSQL industry


Minimum Qualifications:
    • Excellent communication and presentation skills with an ability to present technical solutions concisely from small to large audience
    • Experience engaging with developers and programming experience in at least one of the following: Java/.NET/PHP
    • Demonstrated passion for diving into technical issues and solving customer problems
    • Demonstrated critical thinking and advanced troubleshooting skills and qualities
    • Well organized, can engage with many customers at the same time
    • Ability to travel up to 25% of the time is required


About Couchbase

Couchbase's mission is to be the data platform that revolutionizes digital innovation. To make this possible, Couchbase created the world's first Engagement Database. Built on the most powerful NoSQL technology, the Couchbase Data Platform offering includes Couchbase Server and Couchbase Mobile and is Open Source. The platform provides unmatched agility and manageability - as well as unparalleled performance at any scale - to deliver ever-richer and ever more personalized customer experiences. The world's largest enterprises choose Couchbase for the most demanding web, mobile and IoT applications - companies like Amadeus, AT&T, Cisco, Comcast, Concur, Disney, Dixons Carphone, eBay, General Electric, LinkedIn, Marriott, PayPal, Ryanair, Viber, Tesco, United Airlines, Verizon, Wells Fargo, and hundreds of others around the world use Couchbase Data Platform for their interactive web, mobile, and IoT applications.

Couchbase's HQ is conveniently located in Mountain View with additional offices throughout the globe. We're committed to a work environment where you can be happy and thrive, in and out of the office.

At Couchbase, you'll get:
* A fantastic culture
* A focused, energetic team with aligned goals
* True collaboration with everyone playing their positions
* Great market opportunity and growth potential
* Time off when you need it.
* Regular team lunches and fully-stocked kitchens.
* Open, collaborative spaces.
* Competitive benefits and pre-tax commuter perks

Whether you're a new grad or a proven expert, you'll have the opportunity to learn new skills, grow your career, and work with the smartest, most passionate people in the industry.

Revolutionizing an industry requires a top-notch team. Become a part of ours today. Bring your big ideas and we'll take on the next great challenge together.

Check out some recent industry recognition:
* One of CRN's 35 Coolest Data Management And Integration Vendors
* No. 17 on Forbes' list of Best Big Data Companies to Work For
* 5 Data Startups To Watch Out For In 2017 by Innovation Enterprise
* Document Store Leader by Forrester Research Inc.
* Winner of TechTarget's 2017 Modern Mobility Innovation Award for its role in providing offline synchronization capabilities to GE's Predix Platform.
* Big Data NoSQL Leader by Forrester Research Inc.
* "Best in Show" in Software Development by SD Times
* Strong Performer in In-Memory Database Platforms by Forrester Research Inc.

Want to learn more? Check out our blog: https://blog.couchbase.com/

Couchbase is proud to be an equal opportunity workplace. Individuals seeking employment at Couchbase are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.

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