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Solutions Engineer- ChicagoUnited States

Solutions Engineer- Chicago

United States

Solutions Engineer - Presales

Couchbase, one of the open source NoSQL industry leaders, and established
Engagement Database, is widely used at the largest internet and enterprise companies.

We are looking for a Solutions Engineer to support the rapidly growing Couchbase user community and help drive customer success. Our Solutions (Pre-Sales) Engineers are the primary technical field experts, responsible for actively driving and managing the technical part of a sales engagement.


This includes explaining NoSQL advantages, how Couchbase Server works and how it can be used to solve the customer's problem, all with a good dose of getting customers excited about using this new approach for fast & scalable databases.

Show customers how to solve their problems and meet their requirements with Couchbase Server and get them excited about NoSQL database technology

Work closely with the sales team on account strategy and identifying additional opportunities in existing accounts

Ensuring the success of customer PoC/Pilots through effective management of acceptance criteria and issue escalation/resolution.
Developing and delivering exceptional company/product presentations and demonstrations
Work with all technical levels from managers, to architects and developers and explain Couchbase Server and its uses
Be the technical product expert for customers and stay up-to-date on the NoSQL competitive landscape
Work with Product Management and Engineering to provide feedback from the field and represent the customer perspective
Identify and write internal and external technical collateral, like typical deployment architectures or best practices

BS in Computer Science, Engineering or equivalent experience in software and/or a technologically relevant field is required
At least four years experience in pre-sales engineering for enterprise back-end software, ideally a distributed system
Two years experience with traditional RDBMS including schema modeling, performance tuning and configuration
Excellent communication and presentation skills with an ability to present technical solutions concisely from small to large audience
Experience engaging with developers and programming experience in at least one of Java/.NET/PHP
Hands-on administration and troubleshooting experience with x86 operating systems (Linux, Windows, Mac OS), networking and storage architectures
Demonstrated passion for diving into technical issues and solving customer problems
Demonstrated critical thinking and advanced troubleshooting skills and qualities
Well organized, can engage with many customers at the same time
Prior experience in a fast-paced startup environment highly desired
Familiarity with NoSQL databases or other distributed high-performance systems a big plusAbility to travel up to 25% of the time is required

About Us

Couchbase delivers the database for the Digital Economy. Developers around the world choose Couchbase for its advantages in data model flexibility, elastic scalability, performance, and 24x365 availability to build enterprise web, mobile, and IoT applications. The Couchbase platform includes Couchbase, Couchbase Lite - the first mobile NoSQL database, and Couchbase Sync Gateway. Couchbase is designed for global deployments, with configurable cross data center replication to increase data locality and availability. All Couchbase products are open source projects.

Couchbase customers include industry leaders like AOL, AT&T, Cisco, Comcast, Concur, Disney, Dixons, eBay, General Electric, Marriott, Nordstrom, Neiman Marcus, PayPal, Ryanair, Rakuten / Viber, Tesco, Verizon, Wells Fargo, as well as hundreds of other household names.

Couchbase is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

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