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Couchbase

Solutions EngineerBoston, Massachusetts, United States

Solutions Engineer

Boston | Massachusetts | United States

In this exciting role, you will become an expert explaining NoSQL advantages, how Couchbase Server works and how it can be used to solve the customer's problems; all with a good dose of getting customers excited about using this new approach for fast & scalable databases.

Whenever customers do a POC or hands-on evaluation, our solutions engineers help drive these by answering their questions & troubleshooting, so you will be hands-on with the technology.

Responsibilities:

Show customers how to solve their problems and meet their requirements with Couchbase Server and get them excited about NoSQL database technology
Work closely with the sales team on account strategy and identifying additional opportunities in existing accounts
Ensuring the success of customer PoC/Pilots through effective management of acceptance criteria and issue escalation/resolution.
Developing and delivering exceptional company/product presentations and demonstrations
Work with all technical levels from managers, to architects and developers and explain Couchbase Server and its uses
Be the technical product expert for customers and stay up-to-date on the NoSQL competitive landscape
Work with Product Management and Engineering to provide feedback from the field and represent the customer perspective
Identify and write internal and external technical collateral, like typical deployment architectures or best practices
Requirements:

BS in Computer Science, Engineering or equivalent experience in software and/or a technologically relevant field
3+ years' experience with traditional RDBMS including schema modeling, performance tuning and configuration
Excellent communication and presentation skills with an ability to present technical solutions concisely from small to large audience
Experience engaging with developers and programming experience in at least one of Java/.NET/PHP
Hands-on administration and troubleshooting experience with x86 operating systems (Linux, Windows, Mac OS), networking and storage architectures
Demonstrated passion for diving into technical issues and solving customer problems
Demonstrated critical thinking and advanced troubleshooting skills and qualities
Well organized, can engage with many customers at the same time
Prior experience in a fast-paced startup environment highly desired
Familiarity with NoSQL databases or other distributed high-performance systems a big plus
Ability to travel up to 25% of the time is required

About Us
Couchbase, Inc. is the fastest growing startup in the NoSQL database field which threatens to disrupting the $35 billion per year market dominated by Oracle, IBM, and Microsoft. When relational database performance hits the wall in the face of the web's demands for speed and scalability, Couchbase Server is the solution. It has already closed some of the world's best known internet companies as customers. The list includes Amadeus, Adobe, LinkedIn, Walmart, Beats Music, Orbitz and Viber. Couchbase is headquartered in Mountain View and has offices in San Francisco, London, Tel Aviv and Mumbai. Investors include Accel Partners, Adams Street Partners, Ignition Partners, Mayfield Fund, and North Bridge Venture Partners. See us at www.couchbase.com.

Couchbase is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

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