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Solutions Consultant (Sales Engineer, Solutions Engineer)United States

Solutions Consultant (Sales Engineer, Solutions Engineer)

United States

What We Do
Outreach is a communication platform built from the ground up to help people communicate more effectively. Today we focus on the sales organization, helping them engage with their prospects and customers through email, calling and LinkedIn communication flows.

To put it into perspective, our customers spend the majority of their day living inside our software, relying on it to be more effective communicators with their audience. We think it's pretty cool that we get to build the communication platform of the future; a product that our users cherish.

Outreach was founded in 2014, and we are now over 200 employees strong. Since our first days learning about how people communicate, we became obsessed with understanding our customers' problems, and as a result, we've built by far the most loved product on the market, and have won the hearts and minds (and business) of some incredible organizations around the world.

In addition to our relentless focus on the customer, we've received over $60 million in venture funding, we've won Seattle Business Magazine's 100 Best Places to Work, have been ranked #1 for 2016 Sales Automation/Acceleration software by Ambition and Outreach was named to the 2016 Forbes Cloud 100-Rising Star list as The Rising Star leading the Sales Technology Category.

We aren't slowing down any time soon.
Who We Are
Our company is headquartered in Seattle, but we also have an office in San Francisco and in Tampa, FL (both for sales and marketing). If you speak to us, you'll probably see that across any geography, across all our roles and departments, at our heart we are a large group of like-minded individuals working towards a common goal, pushing each other to be better tomorrow than we were today.

We're a team of problem solvers and overachievers who seek out others who are also passionate and relentless at their respective crafts. We want to work with people who are ready to buckle up and be a part of an incredible ride. We work hard not because we're told to, but because we genuinely love what we do.

If there's one main message we want you to remember about us, it's that we push others to be best in class at whatever they do, remain humble, and run through brick walls to accomplish their goals. If you come and join us, we'll give you ownership and challenges, and the team support and encouragement to help you hit your personal goals. We'll be stronger together.

The Role
As a Solutions Consultant you will partner with an Account Executive to showcase the power of Outreach to potential customers. In doing so, you will drive revenue for the company by managing compelling solution-based value propositions that address the prospect's critical needs. You will conduct product demos, manage technical validation activities (including proof-of-concept exercises and pilots), and ultimately help develop the business case for the prospect during the sales cycle.

Your Daily Adventures Will Include
Solving Problems for Potential Customers
  • Partner with the Account Executive to discover and understand the prospect's situation and the challenges that they are experiencing
  • Work with a variety of stakeholders to understand their existing processes and craft solutions using Outreach
  • Provide your prospects with insights and learnings from your vast experience in helping customers improve their business / sales development processes
  • Drive adoption during pilots by training individual users on the Outreach application and general sales process best practices

Demonstrating Value of Outreach
  • Translate prospect use cases into brilliant technical solutions with the Outreach application and demonstrate the path to ROI
  • Deliver captivating product demos highlighting value propositions to get prospects fired up about how Outreach will help them exceed their goals
  • Manage any technical validation events to successful conclusion ensuring the prospects confidence in the Outreach technology

Working With The Outreach Team
  • Share your selling and technical experience with the rest of the Outreach field team and make contributions to the sales, product, marketing, and success teams
  • Assist other Solution Consultants in the execution of the above responsibilities
  • Provide feedback to product management about the successes and failures in the field
Our Vision Of You
  • You're highly organized and your work ethic is impeccable as you quickly knock out high quality deliverables and presentations
  • You strive to be at the top of the leaderboard and are always looking for ways to hone your craft
  • You practice and prepare your presentation (or demo) meticulously as you always strive for perfection
  • You have a genuine passion for making other people successful, both our customers and your fellow teammates
  • You have great energy and enthusiasm, deliver exceptional presentations, and can make anyone excited about anything
  • You learn new technology quickly and find it easy to explain technological solutions in terms of business value
  • You are a natural problem solver and are extremely resourceful - garnering support from other people or teams in order to drive opportunities to closure
  • You have good knowledge of, general sales processes, and sales development methodologies
  • You have 7+ years of solid experience in a customer facing role and 4+ years of experience in a technical sales role selling to large enterprises
Why You'll Love It Here
  • You'll get a chance to make history at one of the fastest growing startups in the nation
  • 100% medical, dental and vision coverage for full-time employees
  • Unlimited PTO, competitive salaries, 401k, commuter benefits, professional development opportunities, paid volunteer days, and company outings
  • Diversity and inclusion programs including unconscious bias training and employee resource groups
  • Incredible parental leave program (up to 10 weeks for new parents, night nurses, dinner deliveries and more!)
  • Generous employee referral bonuses
  • You can bring your well-behaved fur babies to work
  • Unlimited snacks in our state of the art kitchen

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