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Solutions ArchitectDallas, Texas, United States

Couchbase

Solutions Architect

Dallas | Texas | United States

Solutions Architects are a part of the Center of Excellence, a group within Professional Services. Solutions Architects are not a typical consultant - you will be responsible for making our most strategic customers successful.
You will lead short / medium term engagements at the client location focusing on getting the product up and running, conducting architecture and use case reviews, sizing & tuning Couchbase and recommending deployment topologies. This team solves real world problems, using brand new technology which bundles indexing, key value access, nickel, N1QL and full text search.

Responsibilities:
    • Help our customers succeed by solving their challenging technical problems, all the way from design through to production operations. This means working together on hands-on customer issues, and escalating problems as needed.
    • Support all phases of Couchbase implementations, starting with installation, architecture design and review, deployment topology planning, tuning and providing best practices.
    • Contribute to internal technical projects, which can include software development, benchmarking, troubleshooting.
    • Work closely with the sales team and presales team on technical escalations, building trust and helping grow opportunities in existing accounts.
    • Assist with customer PoC/Pilots through effective management of acceptance criteria and issue escalation/resolution.
    • Work with all technical levels from managers, to architects and developers and explain the Couchbase Server technology and architecture.
    • Be the technical product expert for customers and stay up-to-date on the NoSQL competitive landscape.
    • Identify and write internal and external technical collateral, like typical deployment architectures or best practices.


Preferred Qualifications:
    • At least 5+ years experience in consulting for enterprise back-end software, ideally database technologies
    • 3+ years experience with traditional RDBMS including schema modeling, performance tuning and configuration
    • Strong background Application design and development, Systems administration, Database administration, Data architecture and design, Performance tuning and benchmarking
    • Experience engaging with developers and programming experience in at least two of Java/.NET/C/C++/Node.js
    • Hands-on administration and troubleshooting experience with x86 operating systems (Linux, Windows, Mac OS), networking and storage architectures
    • Familiarity with NoSQL databases or other distributed high-performance systems a big plus
    • Strong diagnostic/ troubleshooting process, with significant experience troubleshooting real, end-to-end technical issues
    • Prior experience in a fast-paced startup environment highly desired


Minimum Qualifications:
    • Excellent communication and presentation skills with an ability to present technical solutions concisely from small to large audience
    • Demonstrated critical thinking and advanced troubleshooting skills and qualities
    • BS in Computer Science, Engineering or commensurate experience in software and/or a technologically relevant field
    • Ability to travel at least 50% of the time is required


About Us:
      • About Couchbase
Couchbase's mission is to be the data platform that revolutionizes digital innovation. To make this possible, Couchbase created the world's first Engagement Database. Built on the most powerful NoSQL technology, the Couchbase Data Platform offering includes Couchbase Server and Couchbase Mobile and is Open Source. The platform provides unmatched agility and manageability - as well as unparalleled performance at any scale - to deliver ever-richer and ever more personalized customer experiences.
The world's largest enterprises choose Couchbase for the most demanding web, mobile and IoT applications - companies like Amadeus, AT&T, Cisco, Comcast, Concur, Disney, Dixons Carphone, eBay, General Electric, LinkedIn, Marriott, PayPal, Ryanair, Viber, Tesco, United Airlines, Verizon, Wells Fargo, and hundreds of others around the world use Couchbase Data Platform for their interactive web, mobile, and IoT applications.
Couchbase's HQ is conveniently located in Mountain View with additional offices throughout the globe. We're committed to a work environment where you can be happy and thrive, in and out of the office.

EEO
Couchbase is proud to be an equal opportunity workplace. Individuals seeking employment at Couchbase are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.

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