Social media reputation managerUnited States.

About us

Stockpile is the easiest, fastest way to invest in your favorite companies. It lets users pick a stock and a dollar amount (e.g., $50 of Apple), pay with their debit or credit card, and sign up. Users can also invest in someone’s future with a gift card for stock, or redeem rewards points for stock.

Social media reputation manager

United States

We are looking for friendly, professional Facebook manager to monitor and mediate the comments on our social media channels including Facebook & Instagram. This will be a part time gig with a minimum of 3 hours spent in-office and round the clock- including nights and weekends - periodically checking into the Facebook account and monitoring comments.
WHAT YOU WILL DO
Following pre-fab responses to customer inquiries on our Facebook ads which are seen by more than 20k people.
Responding in a timely and professional manner, in a personal voice and tone so that we do not seem like a bot.
Monitoring the threads and replies to comments for spam, trolls, and negative or offensive language.
Blocking and banning Facebook users who could damage Stockpile's social media reputation.
Ability to check Facebook comments hourly - including nights and weekends.
WHAT WE LOOK FOR
Deep familiarity in the workings of Facebook comments and messages.
Basic customer service experience- enough to know what you can and cannot say to a customer with the mindset that the customer is always right.
Knowledge of how important social media is to the identity of a brand.
ABOUT STOCKPILE

Stockpile is the easy and affordable way to buy stock. With Stockpile, you can buy fractional shares of stock in publicly-traded companies. Rather than buying an entire share of stock, you can get just the amount you want. This means you can buy $25 of Amazon stock even though 1 share costs about $1000.

We have also invented the world's first gift card for stock! For the first time ever, you can buy $25, $50, and $100 Stockpile gift cards off the gift card rack at stores like OfficeMax, K-Mart, Safeway, and ToysRUs, or send e-gifts from our website (stockpile.com) or mobile app.

Stockpile's mission is to democratize stock investing. 86% of the population has never had a chance to own stock because it's intimidating and expensive, but it doesn't have to be that way! We've broken down the barriers to stock ownership by building our own fractional shares platform and partnering with Fortune 500 companies to bring the stock market to you, whether you're grocery shopping or doing your mobile banking.

Based in Palo Alto, Stockpile is venture-backed, and our team comes from companies like Facebook, PayPal, and E*Trade. We've been featured in the Wall Street Journal, CNBC, Consumer Reports, and many others. We're building a team of exceptionally talented people to join us on our mission, and would love to talk to you!

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