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Centrify Corporation

Senior Technical Writer - APIUnited States

Senior Technical Writer - API

United States

Do you have a passion for quality and innovation?

If so, you'll be right at home at Centrify. We are always looking for talented, motivated individuals who would like to help us design, build, sell and support the next generation of integrated software solutions as we redefine security from a legacy static perimeter-based approach to protecting millions of scattered connections in a boundaryless hybrid enterprise!

The Centrify technical publications team is looking for a seasoned writer of developer documentation to join our team (and join the developer website team, working closely with the developer product manager) to document APIs that our customers can use with our Centrify Next-Gen Access platform and the services that are part of it. If you are articulate, technical, creative, and passionate about writing great technical documentation for developers, we want to talk with you!

Primary responsibilities
  • Work with our technical publications, product, engineering, and field teams to determine what information developers need most and write effective web-based documentation for developers (and occasionally for administrators and end users if time permits)
  • Take ownership of developer sections of Centrify's technical documentation set and manage them through the entire documentation life cycle
  • Work with writers who are documenting for administrators and end users the features you document for developers, to ensure that the story is consistent and written efficiently.

Required experience:
  • Bachelor's degree or equivalent experience
  • Excellent writer and overall communicator
  • Analytical and organized, excellent time manager
  • 6+ years of technical writing experience with computer-related companies
  • 3+ years of experience writing documentation for developers of enterprise computer software
  • Multiple samples of clear writing for developers, including about SaaS products
  • Proven ability to learn highly complex software applications, API structures, technical concepts, and use cases quickly-and explain them clearly
  • Knowledge of web development and network security concepts, JSON, how APIs work, and what developers need to succeed
  • Track record of collaborating with other writers to determine when content can be reused and conditionalized for efficiency, consistency, and clarity-and to share content
  • Ability to elicit information or other assistance needed through research and through product managers, developers, and others
  • Ability to learn complex processes, use them effectively, and thrive in a fast-paced environment
  • Ability to read code, especially in PowerShell, and ideally in C#, JavaScript, and Python
  • Experience using network tracing tools like Fiddler and Postman
  • Experience with iPhone, Android, and cloud-based applications
  • Experience as a developer a plus
  • MadCap Flare skills a plus

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