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Senior Technical Support EngineerUnited States

MapR

Senior Technical Support Engineer

United States

In this exciting position, you will provide the highest level of Technical Support to MapR's rapidly growing customer base. You will provide assistance to these enterprises throughout the Pre- and Post-Sales process. If you consider yourself a technical dynamo, and you are looking for a challenge in a trailblazing company we want to hear from you!
Skills Required:
Strong Hadoop cluster/Distributed systems experience (3 years).
Strong Linux system administrator skills (5+ Yrs)
Ability to communicate technical concepts clearly and effectively
Strong troubleshooting and debugging skills, with a passion for problem solving and investigation
Ability and willingness to learn new technologies
Experience Preferred:
Working knowledge of Hadoop Ecosystem components Knowledge of file system & kernel internals - latency, throughput, availability, consistency, security, etc. Prior technical support experience a plus
Qualifications:
  • BS Computer Science, related field or equivalent experience
  • 5 years experience in troubleshooting integrated and complex systems

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