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Senior Staff Technical WriterSanta Clara, California, United States


Senior Staff Technical Writer

Santa Clara | California | United States

MapR Technologies, a provider of the industry's leading data platform for AI and Analytics, enables enterprises to inject analytics into their business processes to increase revenue, reduce costs, and mitigate risks. MapR addresses the data complexities of high-scale and mission-critical distributed processing from the cloud to the edge, IoT analytics, and container persistence. Global 2000 enterprises trust the MapR Data Platform to help them solve their most complex AI and analytics challenges. Amazon, Cisco, Google, Microsoft, SAP, and other leading businesses are all part of the MapR ecosystem. For more information, visit

This position represents an opportunity to join a fast-paced startup company that is developing both proprietary and open source Big Data products.
MapR Technologies is looking for a talented, motivated technical writer to join the Engineering team in the San Jose office and contribute to an expanding and complex suite of products in the Hadoop ecosystem.
In addition to writing the documentation for these products, the writer will engage creatively in all aspects of software development and delivery, working closely with Engineering, QA, Technical Support, Education Services, and technical teams in the field.
  • Extensive experience writing for a wide range of audiences (administrators, developers, and end-users)
  • Experience using industry-standard authoring and publishing tools such as Oxygen, XMetaL, FrameMaker, and Madcap Flare
  • In-depth understanding of the content development process from end to end (planning, authoring, technical review, publishing, and maintenance)
  • Experience with documentation standards (especially DITA XML)
  • Experience publishing/distributing content via the Web
  • Minimum of 5 years of experience documenting enterprise software products and/or open source projects
  • BA/BS in Technical Writing, Writing, Communications, English, Computer Science, or another related degree
  • Experience writing about Big Data, Business Intelligence, or data warehousing products, especially Hadoop software, MPP databases, or other distributed systems
  • Familiarity with basic Linux commands
  • Ability to install and use MapR software to test your own tasks and examples
  • Ability to write API documentation for C or Java applications
Ideal Candidate:
  • Uses a hands-on approach to developing documentation
  • Thrives in a startup environment
  • Takes ownership of projects and deliverables
  • Takes initiative and requires minimal supervision
  • Thinks and works independently, but operates as part of a team

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