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Senior Security AnalystSeattle, WA, United States

Senior Security Analyst

Seattle | WA | United States

What We Do

Outreach is a communication platform built from the ground up to help people communicate more effectively. Today we focus on the sales organization, helping them engage with their prospects and customers through email, calling and LinkedIn communication flows. To put it into perspective, our customers spend the majority of their day living inside our software, relying on it to be more effective communicators with their audience. We think it's pretty cool that we get to build the communication platform of the future.

Outreach was founded in 2014, and we are now over 200 employees strong. Since our first days learning about how people communicate, we became obsessed with understanding our customers' problems and, as a result, we've built by far the most loved product on the market, and have won the hearts and minds (and business) of companies around the world.

While we've been busy creating a product that our users cherish, we've received $60 million in venture funding and we've been recognized as:

  • Seattle Best Places to Work 2017

  • Forbes Next Billion Dollar Companies 2017

  • Seattle Business Tech Impact SaaS Award 2017

Outreach is currently the second fastest growing SaaS company in history. We aren't slowing down anytime soon.

Who We Are

Our company is headquartered in Seattle, but we also have an office in San Francisco and in Tampa (both for sales and marketing). If you speak to us, you'll probably see that across any geography, across all our roles and departments, at our heart we are a large group of like-minded individuals working toward a common goal, pushing each other to be better tomorrow than we were today.

We're a team of problem solvers and overachievers who seek out others who are also passionate and relentless at their respective crafts. We want to work with people who are ready to buckle up and be a part of an incredible ride. We work hard - not because we're told to - but because we genuinely love what we do.

We push each other to be best in class at whatever we do, to remain humble, and to run through brick walls to accomplish our goals. If you join us, we'll give you ownership and challenges, and the team support and encouragement to help you hit your personal goals. We'll be stronger together.

The Role

We are looking for a capable security analyst to manage, monitor, and respond to Outreach's security events. Do you have a passion for application and cloud security? Do you enjoy partnering with Engineering teams to enhance application and infrastructure security? Do you possess both deep and wide expertise in the security space? Then you are who we need!

Working across primarily Engineering and Product teams, you will be responsible for securing our customers' data. An understanding of cloud security basics and depth in either application, IaaS, or incident response will be necessary to harden our environments against attack. Qualified candidates will have a background in security or systems engineering including a working knowledge of encryption, AWS and coding security best practices, threat modeling and security monitoring tools.

Your Daily Adventures Will Include

  • Building, implementing, configuring, and monitoring security measures for the protection of our production platform, networks, and customer information

  • Identifying and defining system security requirements

  • Researching, recommending, and implementing security solutions for open risks and known issues

  • Preparing and documenting standard operating procedures and protocols

  • Configuring and troubleshooting infrastructure security monitoring tools

  • Developing technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks

  • Ensuring that the company knows as much as possible - as quickly as possible - about security incidents

  • Writing comprehensive reports, including assessment-based findings, outcomes, and propositions for further system security enhancement

Our Vision Of You

  • 5+ years of proven work experience as a security analyst or engineer with experience in network, server and application security

  • Experience in building and maintaining security systems within AWS

  • Detailed technical knowledge of network, database and application security

  • Hands-on experience in security systems, including firewalls, intrusion detection systems, anti-virus software, authentication systems, log management, content filtering, etc.

  • Experience with network security and networking technologies, and with system, security, and network monitoring tools

  • Thorough understanding of the latest security principles, techniques, and protocols

  • Familiarity with web related technologies (Web applications, Web Services, Service Oriented Architectures) and of network/web related protocols

  • Solid working experience and knowledge of Unix/Linux operating systems

  • Experience in designing or auditing network architectures, virtualization technologies, database platforms, application security, encryption technologies, DNS, and web applications

  • Strong process and procedure ownership experience for system audits

  • Problem solving skills and ability to work under pressure


A plus if...

  • BS degree in Computer Science or related field

  • Experience and expertise with ethical hacking, firewall and intrusion detection/prevention technologies, secure coding practices, and threat modeling

  • Working experience and knowledge of Ubuntu

  • Experience with ThreatStack, Bugrcrowd, Crowstrike, AWS native security tools, and PCI compliance

Why You'll Love It Here

  • You'll get a chance to make history at one of the fastest growing startups in the nation
    100% medical, dental and vision coverage for full-time employees

  • Unlimited PTO, competitive salaries, 401k, commuter benefits, professional development opportunities, paid volunteer days, and company outings

  • Diversity and inclusion programs including unconscious bias training and employee resource groups

  • Incredible parental leave program (up to 10 weeks for new parents, night nurses, dinner deliveries and more!)

  • Generous employee referral bonuses

  • You can bring your well-behaved fur babies to work

  • Unlimited snacks in our state of the art kitchen.

I'm interested

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