People, Person, Computer, Electronics, LCD Screen, Laptop, Pc


Senior Product ManagerSeattle, WA, United States

Senior Product Manager

Seattle | WA | United States

What We Do

Outreach is a communication platform built from the ground up to help people communicate more effectively. Today we focus on the sales organization, helping them engage with their prospects and customers through email, calling and LinkedIn communication flows.

To put it into perspective, our customers spend the majority of their day living inside our software, relying on it to be more effective communicators with their audience. We think it's pretty cool that we get to build the communication platform of the future; a product that our users cherish.

Outreach was founded in 2014, and we are now over 200 employees strong. Since our first days learning about how people communicate, we became obsessed with understanding our customers' problems, and as a result, we've built by far the most loved product on the market, and have won the hearts and minds (and business) with companies around the world.

In addition to our relentless focus on the customer, we've received over $30 million in venture funding and have been recognized as the following:

Seattle Best Places to Work 2017

Forbes Next Billion Dollar Companies 2017

Seattle Business Tech Impact SaaS Award 2017

Second fastest growing SaaS company in history

Investments from Microsoft Ventures, Trinity Ventures and DFJ

We aren't slowing down anytime soon.

Who We Are

Our company is headquartered in Seattle, but we also have an office in San Francisco and in Tampa (both for sales and marketing). If you speak to us, you'll probably see that across any geography, across all our roles and departments, at our heart we are a large group of likeminded individuals working towards a common goal, pushing each other to be better tomorrow than we were today.

We're a team of problem solvers and overachievers who seek out others who are also passionate and relentless at their respective crafts. We want to work with people who are ready to buckle up and be a part of an incredible ride. We work hard not because we're told to, but because we genuinely love what we do.

If there's one main message we want you to remember about us, it's that we push others to be best in class at whatever they do, remain humble, and run through brick walls to accomplish their goals. If you come and join us, we'll give you ownership and challenges, and the team support and encouragement to help you hit your personal goals. We'll be stronger together.

The Role

If you are looking for a Senior Product Manager position that will allow you to impact and disrupt

Do you like solving really interesting problems?

Do you want to have a large amount of autonomy and end to end ownership?

Do you like having a really big impact in an emerging space?

Do you want to have the ability to help shape an emerging category?

Your Daily Adventures Will Include


We are looking for a Senior Manager of Product Management who can strategically unlock the next stages of our growth and continue to delight more and more customers

You will drive the strategy and vision for your functional area and oversee the development and management of a product roadmap based on that strategy and vision, and you will be accountable for the end-to-end success of a suite of features

Launching the vision, product strategy and road map for our products and working with key stakeholders in the company to deliver on that vision, e.g. sales, customer success, etc.

Define Product Vision - Including all aspects to future roadmap, investment, innovation and experimentation


We are looking for a proven ability to execute both strategically and tactically, and someone who is excited to take on new, ambiguous projects that will be industry defining

Define the feature sets, business requirements, measures of success

Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and application

Defining product requirements documents based on an intimate knowledge of the specific market segments, target customers, and product

Drive and deliver these experiences to market

Work closely with engineering teams, design, and program management in an agile environment to deliver products to GA

Managing the entire product life cycle from strategic planning to tactical execution and go to market


Learn from customer feedback, behavioral measurements, and other data sources to craft better experiences and ensure we are building the right features over time

Highly analytical, able to work extremely effectively in a matrix organization, and adept at synthesizing a variety of technologies and capabilities into high quality, simple products that customers love

Make decisions around build versus buy to optimize around time-to-market

Establishing goals and reviewing metrics to identify opportunities and deliver success


Have demonstrated experience in leading popular SaaS products, combining creativity and passion for amazing customer experiences with a growth hacker mindset approach

Create buy-in for your functional area vision both internally and with key external partners

Determine when newly introduced product we need to build constitutes net new UI we need to design and standardize as a part of our style guide

Our Vision Of You


Bachelor's degree or appropriate work experience on well-loved technology products.

5+ years of work experience performing relevant product management job functions in marketing or consumer-facing products

Experience defining the end-user capabilities and working with a UX team and front end engineers to deliver delightful customer experiences.

Experience translating customer needs into innovative and detailed product requirements for customer-facing online and mobile products/services

Experience relying on analytics and data to shape product decisions and empower tracking the effectiveness of change.

Experience working with a cross-functional team across design, marketing, and engineering team to meet aggressive goals

Ability to work closely with engineers and comfort engaging in technical conversations

Excellent organizational, presentation, and writing skills and ability to successfully interact across functions at all levels of an organization and with customers

Excellent oral and written communication skills

Ability to communicate effectively with senior management, peers and team members

Proven track record for developing a vision, defining a strategy, and building programs and features solving complicated problems with elegant, simple solutions

Ability to think strategically and execute methodically

Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and decisions

Demonstrated ability to understand and discuss technical concepts, manage tradeoffs, incorporate feedback, and evaluate opportunistic new ideas with a variety of internal and external stakeholders

Track record of successfully working backwards from user requirements to develop a compelling long-term strategy for innovative technology platforms that translates into an achievable roadmap that delivers results

Exceptional attention to detail, organizational, and project management skills


BS in Computer Science or related technical field.

Ability to work in a fast-paced environment where continuous innovation is desired.

Demonstrated ability to dive deep in understanding the product, our business, and the competitive landscape.

Strong strategic aptitude; proven ability to define a winning business strategy and product roadmap and gain buy-in from stakeholders at all levels

Proven ability to identify, analyze, and solve ambiguous problems independently with an extreme attention to detail

Ability to deliver initiatives from conception through completion

Why You'll Love It Here

You'll get a chance to make history at one of the fastest growing startups in the nation.

100% medical, dental and vision coverage for full-time employees

Unlimited PTO, competitive salaries, 401k, commuter benefits, professional development opportunities, paid volunteer days, and company outings

Diversity and inclusion programs including unconscious bias training and employee resource groups

Incredible parental leave program (up to 10 weeks for new parents, night nurses, dinner deliveries and more!)

Generous employee referral bonuses

You can bring your well-behaved fur babies to work

Unlimited snacks in our state of the art kitchen

I'm interested

Not ?

Thank you. Please wait while we forward you to the application.

Similar Jobs

Product Manager (all levels)

HealthTap San Francisco California United States San Francisco, California, United States
Product Manager at all levels - from IC to exec - with a vision for scalable products needed to help HealthTap scale the world's first global health practice. As a Product Manager, you will work with a team of exceptional engineers, designers, an...