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Senior Backend Software EngineerSeattle, WA, United States

Senior Backend Software Engineer

Seattle | WA | United States

We are looking for a talented Backend Software Engineer to join the Outreach Platform team. In this role you will be responsible for creating the backend services that power Outreach and our public API.

Build a world-class sales acceleration platform

Outreach is more than just a web app; it's a platform that enterprise companies depend on to run their business

Create a feature-rich API based on JSON API for our customers to leverage all the functionality of Outreach

Enhance our existing authentication services to support Single Sign-On (SSO) for our customers

Scale the Outreach Platform

Help us decompose our monolithic Rails app and scale horizontally - create new micro services in Ruby and Go

Leverage open source software like MySQL, CouchDB, Redis, Elasticsearch, and RabbitMQ

Use a data-driven approach to optimize performance and solve scaling challenges

Build critical synchronization services

Synchronizing email and Salesforce data between Outreach and third-party systems is crucial to how our customers communicate

Develop next-generation real-time synchronization systems that improve the efficiency with which our customers can operate in the Outreach environment

Our Vision of You

Ideally you are an experienced builder who is passionate about solving problems in complex distributed systems. You should be comfortable building both stateless and database-backed web applications, and familiar with their various patterns and pitfalls. Our primary backend language is Ruby on Rails, so ideally you have deep experience building and scaling Rails apps. We have a growing fleet of applications written in Go, so flexibility to work in different languages is a plus. The ability to diagnose and fix challenging Linux system-level issues is important for when Murphy's Law strikes.

Other key qualities we would like you to possess:

You have a good eye for design and you pay attention to the details; imperfection bugs you

You take pride in building quality products that delight users

You strive to find clean solutions to complex technical problems

You go above and beyond to help your team

You are honest, admit mistakes, and own fixing them

You are a motivated and talented crafts-person: always looking to sharpen and adapt your skills

You are self-aware and can collaborate successfully with technical and effective oriented personalities

You are hands on and excited about building things

About Outreach

Outreach is a communication platform built from the ground up to help people communicate more effectively. Today we focus on the sales organization, helping them engage with their prospects and customers through email, calling, and LinkedIn communication flows.

To put it into perspective, our customers spend the majority of their day living inside our software, relying on it to be more effective communicators with their audience.

Since our first days here at Outreach learning about how people communicate, we became obsessed with understanding our customers' problems. As a result, we've built the most loved product on the market and won the hearts and minds (and business) of some incredible organizations around the world.

In addition to our relentless focus on the customer, we've received over $30 million in venture funding, been listed on Seattle Business Magazine's 100 Best Places to Work, been ranked #1 for 2016 Sales Automation/Acceleration software by Ambition, and were named to the 2016 Forbes Cloud 100-Rising Star list in the Sales Technology Category.

We aren't slowing down anytime soon.

Who We Are

Outreach is headquartered in Seattle with sales offices throughout the US. Our team shares a mission and sense of purpose: to help sales teams succeed by better connecting with their customers.

We're a team of problem solvers and overachievers who value diversity of experience and perspective. We like to be challenged. We seek out people who are passionate about their craft and relentless in their pursuit of excellence.

We value grit. Building a company isn't easy so the ability to dig deep and tap into your inner super powers from time to time is important. We've learned that a good attitude and great teamwork go a long way to overcoming the inevitable bumps along the way.

Outreach is a rocket ship and we're excited to be building our future together. If you join us, you'll be challenged with big projects, empowered to own them, and enabled to crush it. Let's do this thing together.

Why You'll Love It Here

Starting on day #1 you'll get the opportunity to make a significant impact on our customers and our company

Being on a rocket ship means there is plenty of opportunity to grow your career

Every day we live in a company culture that values our people and delivers results

We work as a team to achieve big things and celebrate those accomplishments

Quality coffee and tea drinks from our downstairs neighbor, Miir; great food and snacks in office

We have an open floor plan with comfortable furniture (from couches to bean bags) to encourage opportunities to collaborate and adopt your own working style

We offer competitive market salaries and benefits including 100% covered health insurance for employees, 401k, industry-changing parental leave policy, and unlimited time off

So much more...

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