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Salesforce Administrator (SFDC)Broomfield, Colorado, United States


Salesforce Administrator (SFDC)

Broomfield | Colorado | United States

You are a Salesforce Administrator who's passionate about streamlining workflow and enhancing automated processes. You have a strong foundation within software development lifecycles, requirements definition, and interfacing successfully with internal stakeholders, and are looking to develop your skills to the next level. You are looking for a company and role where you can have a tangible impact on the strategy behind solutions and tools which are critical to revenue streams. At Webroot, in Broomfield, CO, we seek to empower a salesforce administrator to grow with our team. You will use your attention to detail, ability to work with business stakeholders, and nuanced planning and problem solving abilities to add value to our salesforce team. You will play a key role as our salesforce instance grows, further integrates and develops into a full CRM solution. This is a chance to build your skillset with a technology focused organization. Apply today!

In this job you will:
  • Align with stakeholders to ensure processes and configurations effectively support business requirements
  • Capture and effectively document requirements and user stories
  • Implement and test new enhancement requests after assessing their potential impact
  • Create and maintain internal technical documentation
  • Support and troubleshoot integrations between Salesforce and other Enterprise systems
  • Respond to daily production tickets in a timely manner
  • Manage security, users, roles, profiles, groups, queues, and other setup options
  • Facilitate discussions around business value amid competing priorities
You bring to the table:
  • 2+ years of experience as a Salesforce administrator
  • Must be confident, resourceful, flexible, and exhibit initiative
  • Outstanding oral and written communication skills with experience interacting with sales and marketing teams, executive level stakeholders, and developers.
  • Strong sense of ownership and desire/ability to exceed expectations
  • Ability to work collaboratively on a high-performance team
  • Ability to manage multiple projects and work on tight deadlines
  • Ability to understand and act in accordance with the corporate and team mission, values and principles
  • Proven Experience with end user training and adoption
  • Experience with Service Cloud a plus
  • Experience with Salesforce CPQ a plus
  • Experience with Marketo and other marketing automation applications a plus

At Webroot, we do more than secure our customers' PC's mobile devices and networks. We also nurture our employees' most critical assets - their talents, experience, and career aspirations. Webroot has the energy of a start-up with the strength and stability of an Internet security market leader. We foster the innovative culture you'd expect of a company that's making a statement. Webroot is a company in which you can invest yourself fully, knowing that you're not only protecting our customers around the world, but that your talents and innovation will be recognized and rewarded. We encourage you to learn more about us and explore our job openings. Secure your future. Ensure the same for your career. Principals only - no third parties, please. Webroot Inc. is an Equal Opportunity Employer.

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