People, Person, Computer, Electronics, LCD Screen, Laptop, Pc

Retail Showroom Assistant ManagerUnited States


Retail Showroom Assistant Manager

United States

Tonal is building an intelligent fitness system that will change the way people work out at home. It isn't a wearable or mobile app. Tonal is a fresh approach to fitness that leverages hardware, software, video content, and artificial intelligence. Everyone who's seen our product, from professional athletes to fitness enthusiasts, has fallen in love.

Tonal is a well-funded and fast growing startup that has built a close-knit culture of high performers. Led by repeat entrepreneurs, we're a diverse team where everyone strives to be the best version of themselves, and we know that can't happen unless we're all having fun working on something that has meaning to us. If you're passionate about both a healthy lifestyle and technology, then check us out!


Tonal is looking for a Retail Assistant Manager for our San Francisco retail store. In this role, you will report to the San Francisco Showroom Leader and will be instrumental in creating Tonal's excellent customer experience. You will set the bar for the team in our first showroom, recruiting, motivating and leading your team to exceed sales goals, and connecting with the local community. If you're passionate about fitness, dedicated to operational excellence, and have a high bar for customer experience, Tonal is the place for you.

What You Will Do


  • Develop a deep knowledge and understanding of Tonal's product, technology and brand image
  • Focus on activities to meet and exceed individual and team business goals
  • Model and educate your team on how to develop exceptional customer relationships and impactful in-store service that deliver sales. Build a culture of excellent customer service
  • Work on initiatives assigned by the Showroom Leader, including recruiting, training, and event planning
  • Utilize Salesforce to maintain client information to drive our business and facilitate customer support
  • Conduct phone and/or email outreach to clients to communicate updates, offers and follow-ups

Who You Are

  • Passionate about exercise, health and fitness
  • History of sales experience, with demonstrated ability to meet and exceed sales goals
  • Experience sourcing, training and retaining sales talent. Familiarity with the local market, and ability to network and build community relationships
  • Professional, enthusiastic, and hardworking, with strong customer focus
  • Excellent communication skills (written and verbal)
  • High school graduate or equivalent
  • Must be able to work nights, weekends, and holidays
  • Proficiency with Apple Products and Salesforce preferred

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