People, Person, Computer, Electronics, LCD Screen, Laptop, Pc

Release EngineerUnited States


Release Engineer

United States

About WideOrbit:

WideOrbit is the technology platform for connecting audiences and ads, everywhere. We simplify ad transactions by focusing on innovation, customer delight, and value creation. Chances are if there's an ad on your local TV or radio station, we helped put it there. Our customers include NBCUniversal, AMC Networks, Entercom Communications, Tribune Media, Raycom Media, TEGNA, and many other top media companies around the world.

WideOrbiters are truly empowered to innovate at every level, in every function. We hire high energy activators, that aren't afraid to leverage their passion and expertise. And we're agile, which means you can make a difference with your career, while learning, growing and having fun!

Job Description:

The Release Team executes WideOrbit's premiere software upgrades for media companies in the United States and throughout the world working directly with client's IT staff by email, phone, via web based meetings and occasionally in person. The Release Engineer team works in a fast paced and time sensitive environment responding to requests and troubleshooting technical difficulties to ensure the successful completion of upgrades.

Here is what you'll be doing:
  • Maintain accurate upgrade documentation
  • Continuously reassess current tools, workflow and reports
  • Recommend areas of opportunities for improvement and implement agreed upon processes
  • Provide time sensitive information and procedural documentation to both internal and external customers
  • Troubleshoot issues in a variety of server environments
  • Prepare for upgrades ensuring connection and permissions are in place to reach the client's servers
  • Escalate potential issues to appropriate personnel
  • Adjust work schedule to meet the demands of critical department needs which may include nights and weekends

Here is what we're looking for:

Candidate should ideally have a well-rounded IT background, with working knowledge of the following:
  • Windows Server environments
  • Networking, IP addressing and subnets
  • VPN and other remote access tools
  • Microsoft SQL database management and scripting
  • Excellent verbal and written communication skills
  • Must be detail oriented with good organizational skills
  • Professional maturity; personally accountable
  • Ability to identify and solve problems using sound judgment
  • Ability to innovate procedures to achieve higher departmental efficiency
  • Must be able to follow procedures and multi-task
  • Flexibility; a key attribute as procedures evolve
  • Experience in TV/Radio broadcast industry a plus
  • Willingness to travel up to 10%.


This position may be based in our San Francisco, CA or Birmingham, AL office.

Compensation, Benefits and Perks:

Besides a competitive salary and great work environment, here are some of our additional benefits and perks:

Health insurance, 401K, stock options, sabbatical leaves, great vacation package, work/life balance, life event benefits, casual work attire, snacks and coffee in the café, and plenty of opportunities to grow!

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