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Quality Assurance Manager422 South Santa Fe Avenue, Bartlesville, Oklahoma, United States


Quality Assurance Manager

422 South Santa Fe Avenue | Bartlesville | Oklahoma | United States

Webroot are currently seeking an experienced QA Manager to join our Research and Development office based in Derby, UK. Webroot is a well-established leading provider of Internet security for consumers and businesses worldwide. Founded in 1997, privately held Webroot is headquartered in Colorado and employs more than 500 people globally in operations across North America, Europe and the Asia Pacific region. Consistently rated among the best security offerings available, Webroot's products include security services for businesses, and anti-malware, privacy and identity protection for consumers.
Role and Responsibilities
  • To establish, build and maintain quality processes within the function.
  • To manage the test activities associated with complex, distributed, cloud based .net web based applications
  • Ability to complete a comprehensive test plan and test documentation for minor and major product releases.
  • To deliver new business systems in line with the defined software lifecycle on time and within budget.
  • Responsible for managing a QA team of 6 people (4 remote and 2 onsite). Therefore, the ability to travel internationally is a must.
  • Provide technical direction, mentoring and training to ensure testing processes are adhered to
  • Work closely with other development managers and technical directors to recommend and agree technological solutions to meet business requirements
  • Recruit new team members to address future business needs
  • Manage communications from agile development activities that ultimately enable product releases
  • Release and track products or features from inception to release for all consumer products. The job will require the ability to manage multiple feature/product releases mapping test strategy to the release plan, ensuring the product release quality is maintained or acceding that of the previous release.
  • Develop test cases/harnesses and test products to meet assigned requirements using systematic test design techniques.
  • Render detailed defect descriptions and support materials into the defect tracking system
  • Maintain a good relationship and interface with PM, Development and Support team.
  • Documentation reviews for Technical Publications deliverables
  • Stay abreast of industry-wide changes in technology, programming techniques and new tools being used in the QA field
  • Work intimately with Dev and PM to help with defining and updating requirements.

Skills and Experience
  • ISEB/ISTQB Software Testing (intermediate - advanced level)
  • Agile Tester Certification (desired)
  • Proven track record of managing a team to success
  • 3+ years experience in test management or similar
  • 5+ years experience in Quality Assurance
  • 4+ years proven work experience with testing, troubleshooting and debugging on Windows Operating systems (Win XP, Vista, Win 7, on 32 and 64 bit)
  • Inclusive of intimate knowledge of the Registry
  • Windows Networking experience
  • Knowledge of Windows tools (verifier, perf analyser, application tester)
  • Intimate knowledge for how to trouble shoot environmental issues and where to find system information, logs, and dumps
  • Excellent presentation and communication skills
  • Ability to work in a highly collaborative environment
  • Bachelors in engineering, business or other related analytics field preferred
  • Currently in a QA/Test Manager role
  • Experience of working in a .Net environment
  • Knowledge of or working experience of Non Functional Testing.

At Webroot, we do more than secure our customers' personal computers, mobile devices and networks. We also nurture our employees' most critical assets - their talents, experience, and career aspirations. Webroot has the energy of a start-up with the strength and stability of an Internet security market leader. We foster the innovative culture you'd expect of a company that's making a statement. Webroot is a company in which you can invest yourself fully, knowing that you're not only protecting our customers around the world, but also that your talents and innovation will be recognized and rewarded. We encourage you to learn more about us and explore our job openings. Secure your future. Ensure the same for your career. Principals only - no third parties, please. Webroot Inc. is an Equal Opportunity Employer.

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