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HashiCorp

Product Education Engineer, NomadUnited States

Product Education Engineer, Nomad

United States

As a Product Education Engineer at HashiCorp, you will become an authority in Nomad (including Nomad Enterprise) and teach others to become confident building distributed systems using Nomad. You will be the source of truth for operational recommended practices, implementation guidance, and solution architecture.

Nomad is a distributed systems tool that schedules workloads across dozens to tens of thousands of servers. It is a tool that is configured in code and operated on the command line. There is a minimal user interface as well, but for this role you should be comfortable working with code and the command line.

In this role you'll interact with people in product, engineering, sales engineering, and customer success. You should be passionate about taking feedback and requests from the field, coming up with creative solutions to real-world problems, and documenting those solutions for others to learn from. You should be passionate about DevOps, teaching, and education - both internally for HashiCorp employees and externally for HashiCorp users.

WE WANT YOU TO
- Write beginner, intermediate, and advanced training materials which are delivered in-person by HashiCorp trainers and online

- Write recommended practice guides for using Nomad in a production setting

- Write guides for teams who are collaborating around Nomad Enterprise

- Write clear guides for specific Nomad use cases

- Build hands-on coding exercises to help practitioners become confident with Nomad

- Craft slides and diagrams to explain the concepts around using Nomad

- Convert existing code samples to work on other cloud providers

- Record product demos using screen capture software

- Explore other instructional tools for educating users on Nomad

- Educate HashiCorp sales engineers on the new functionality in each Nomad release

- Collaborate with sales engineers and solution architects to understand customer use cases and document solutions

REQUIRED
- 2+ years of experience in a customer-facing technical role such as technical trainer, sales engineer, technical account manager, customer success engineer, enterprise architect, software engineer, or other relevant work experience.

- Experience running command line applications and developing/deploying web applications is required.

- Excellent written and verbal communication skills - this will be tested during the interview process.

- Experience in technical teaching or education. This could be as a technical evangelist, tutor, or mentor.

- Genuine curiosity in learning how to learn and how to teach others to learn.

PREFERRED SKILLS & EXPERIENCE
- We prefer to see experience operating and maintaining Nomad in a production environment, but we want to talk to you even if you haven't.

- We would like to see your experience with audio/video (recording, microphones, Adobe Premiere Pro, Screenflow or Camtasia).

- Experience with graphic design or visual explanations in preferred but not required.

- Experience delivering curriculum, exams, and certifications via training partners is preferred but not required.

HashiCorp is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees.

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