People, Person, Computer, Electronics, LCD Screen, Laptop, Pc

Operations Manager, Distribution & 3PLUnited States


Operations Manager, Distribution & 3PL

United States

Massdrop's Operations Team is a compact team dedicated to providing a world class experience to suppliers, customers, and our teammates. We're looking for a teammate with experience managing a complex transportation network. This individual must be able to adapt quickly to change and commit to operationally supporting company initiatives.
Massdrop is searching for a Operations Manager, Distribution & 3PL to continue to improve the overall customer experience by improving our warehouse fulfillment accuracy, speed, and cost. Our enthusiast members are dedicated experts in their categories and are influential in the way we conduct business. In order to provide unique products for our community, we partner with companies that make products our members love and respect. This individual will need to collaborate, develop/improve processes, and communicate effectively internally with cross functional partners. This role and team member are vital to the overall performance of Massdrop.
Here's what you'll do as part of the team
  • Manage all aspects of 3PL warehouse operations to include account relationship building and team communications with the operations team for successful implementation of 3PL warehouse business practices.
  • Create and maintain standard operating procedure for San Francisco operations related to 3PL warehouse process requirements.
  • Provide operational guidance to 3PL warehouse partners for alignment of priorities with organization demand.
  • Investigates process failures, identify root causes, and communicate with 3PL warehouse partners to ensure corrective actions are implemented.
  • Manage executive level reporting on the state of fulfillment operations, areas requiring attention and recommendations for process improvements.
  • Effectively communicates any and all issues related to delays, underperformance or quality issues to management on a timely basis.
And here are the skills and experience you'll need to be successful
  • 3-5 years experience in operational roles focused on warehousing and fulfillment
  • Advanced competency in Excel, SQL understanding a plus
  • Proven ability to use data to make key business decisions
  • Extensive warehousing, inventory management, cross-dock, returns, and pick and pack experience
  • Experience managing multiple outsourced vendors
Other details
This is a full-time on-site position at our San Francisco office.
Who We Are
Massdrop puts community first. We create high-quality, custom gear, apparel, and products inspired and designed by our online communities. We provide over 6 million members a place to connect, discuss, buy products together, and learn about the things that are important to them.

I'm interested

Please send me alerts for jobs like this

Not ?

Thank you. Please wait while we forward you to the application.

Similar Jobs

EMEA/APAC Sales Operations Manager

Couchbase Bartlesville Oklahoma United States 422 South Santa Fe Avenue, Bartlesville, Oklahoma, United States
Couchbase is seeking a Sales Operations Manager to lead all sales operations functions for the EMEA and APAC. Reporting to the Sr. Director of Sales Operations, the right candidate will be a seasoned team player with excellent cross-functional tea...

Operations Associate, Posh Authenticate

Poshmark United States United States
Poshmark is the largest community marketplace for fashion where anyone can buy, sell and share their personal style. With millions of shoppers and over a million sellers, Poshmark brings together a vibrant community everyday to express themselves ...

Consultant, Clinical Operations - Inpatient Flow

Qventus United States United States
Qventus is looking for an energetic, personable and quick-learning healthcare professional to assist us in working with hospital clients to expand existing use cases, develop new modules and drive outcomes by leveraging the Qventus platform. The r...