People, Person, Computer, Electronics, LCD Screen, Laptop, Pc

Operations AssociateUnited States

ClassPass

Operations Associate

United States

You love providing top-notch level of support to make the lives of those around you easier. You feel comfortable interacting with CEOs, clients, and your peers with equal ease and grace.
You're a problem solver and you like making moving parts fit together to keep things functioning, without sacrificing any detail. You live to find more efficient ways to streamline processes and own projects from start to finish.
You're known for your "can-do" and positive attitude! You thrive in a fast-paced environment and are constantly looking for ways to help out.
RESPONSIBILITY OVERVIEW:
  • Office Management:
    • Act as front desk reception to greet and coordinate on-site visitors
    • Assist with ensuring all inventory and office swag and supplies are up to date
    • Oversee calendar management and desk layout for the office
    • Handle communicating to the office as needed, both quickly and succinctly
    • Book employee travel
  • Facilities Oversight:
    • Manage communication with supply vendors (food, cleaners, building, etc.)
    • Send and receive mail/packages
    • Keep kitchen fresh: make coffee, replenish snacks, clean dishes, remove trash as needed
    • Be responsible for the general upkeep and cleanliness the office: supply closets, conference rooms and common areas
    • Ensure health and safety measures: maintain first aid kits and support emergency response team
    • Track and respond to office maintenance needs
  • Events:
    • Lead office event calendar -- events to include All Hands meetings, team meals, happy hours, expansion celebrations, and more
    • Responsible for venue and vendor sourcing, budget management, communication and full detail execution
  • Expansion:
    • Work with Brokers to oversee office space search and procurement
    • Oversee vendors during office-build out process including managing relationships, timelines and payments
QUALIFICATIONS:
  • 3+ years experience as an Office Manager or in Events / Hospitality industries
  • Drivers license and reliable transportation (to note - this role does not allow for remote work)
  • Excellent written and verbal communication skills (able to communicate with all levels of the organization)
  • Superb attention to detail
  • Ability to handle multiple large projects while also ensuring day-to-day tasks are executed perfectly
  • Working knowledge of Google applications
  • Thrives under pressure and short deadlines
  • Can work autonomously and own projects fully
  • Exhibits willingness and ability to learn, adapt and improve as needed as company grows


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