People, Person, Computer, Electronics, LCD Screen, Laptop, Pc

Poshmark

Operations AssociateUnited States

Operations Associate

United States

Poshmark is the largest community marketplace for fashion where anyone can buy, sell and share their personal style. With millions of shoppers and over a million sellers, Poshmark brings together a vibrant community everyday to express themselves and share their love of fashion.

We are looking for a unique individual who loves working with beautiful merchandise, has a natural instinct for problem-solving, loves "getting things done" and enjoys the fast-paced environment of a rapidly growing start-up. A love for fashion and technology is a must!

Job Description:

Poshmark is looking to hire an Operations Associate who will be part of our rapidly-growing team focused on our Posh Concierge Service. The Operations Associate will play a critical role in making sure buyers and sellers have a great experience with VIP orders and ensuring our marketplace is efficient, healthy and clean. This is an entry-level position.

Responsibilities may include:

Day-to-day processing and VIP-customer support for Posh Concierge, Poshmark's premium in-person verification service of luxury items
Handling incoming and outgoing Concierge orders in addition to taking photos for authentication purposes.
Maintaining relationships and developing rapport with third-party authenticators
Building processes and product features to enhance the Posh Concierge user experience
Tackling some of our key challenges including managing users who list counterfeits or violate our policies in other ways
Qualifications:

B.A. or B.S. required
Great attention to detail and highly organized
Passionate about community and helping our users
Strong work ethic
Excellent verbal and written communication skills
Endless patience and contagious positive energy
Collaborative personality

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