People, Person, Computer, Electronics, LCD Screen, Laptop, Pc


Operations AssociateRedwood City, California, United States

Operations Associate

Redwood City | California | United States

Poshmark is the largest community marketplace for fashion where anyone can buy, sell and share their personal style. With millions of shoppers and over a million sellers, Poshmark brings together a vibrant community everyday to express themselves and share their love of fashion.

We are looking for a unique individual who loves working with beautiful merchandise, has a natural instinct for problem-solving, loves "getting things done" and enjoys the fast-paced environment of a rapidly growing start-up. A love for fashion and technology is a must!

Job Description:

Poshmark is looking to hire an Operations Associate who will be part of our rapidly-growing team focused on our Posh Concierge Service. The Operations Associate will play a critical role in making sure buyers and sellers have a great experience with VIP orders and ensuring our marketplace is efficient, healthy and clean. This is an entry-level position.

Responsibilities may include:

Day-to-day processing and VIP-customer support for Posh Concierge, Poshmark's premium in-person verification service of luxury items

Handling incoming and outgoing Concierge orders in addition to taking photos for authentication purposes.

Maintaining relationships and developing rapport with third-party authenticators

Building processes and product features to enhance the Posh Concierge user experience

Tackling some of our key challenges including managing users who list counterfeits or violate our policies in other ways


B.A. or B.S. required

Great attention to detail and highly organized

Passionate about community and helping our users

Strong work ethic

Excellent verbal and written communication skills

Endless patience and contagious positive energy

Collaborative personality

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