People, Person, Computer, Electronics, LCD Screen, Laptop, Pc

Grove Collaborative

Marketing Manager - Retention & GrowthSan Francisco, California, United States

Marketing Manager - Retention & Growth

San Francisco | California | United States

We're looking for a detail-oriented and scrappy Growth & Retention Marketing professional to join our rapidly growing marketing team. You will play an integral role in scaling our awesome marketing campaigns, helping to implement and test new segmentation strategies, automating email/SMS campaigns and diving into the data to look for opportunities to grow the business by improving customer retention. Reporting to the Head of Retention Marketing, you will primarily focus on our existing customer base, but will support the Customer Acquisition team on an ad hoc basis.

The Opportunity
    • Work closely with the Retention Marketing and Customer Acquisition teams to help Grove keep growing very fast while improving customer retention, experience and overall engagement
    • Improve and implement A/B testing framework for changes to triggered messages, on-site experience and use of offers/promotions
    • Implement and iterate on new customer segmentation and campaign automation strategies
    • Become the go-to expert for marketing systems, web analytics, site configuration and customer KPI reporting
    • Help to build reports and monitor campaign performance using Mixpanel, Google Analytics, Looker and Sailthru

About you
    • You have 2+ years of professional experience working on a digital marketing team and are comfortable working on a high-performing team that is constantly challenging itself to improve
    • You have a knack for learning new systems and you quickly became the go-to person when it came to marketing systems
    • You would confidently call yourself an expert and could train others to use at least two of: Mixpanel, Google Analytics, Sailthru, Looker, or any enterprise-grade ESP
    • You love checklists, to-do lists, staying organized and are extremely detail-oriented
    • In a pinch, you can code up a web page or email template in HTML & CSS
    • You want to work at a mission-driven company that is making a real impact on the world
    • You love to work hard, learn fast, and bring positivity and excitement to your work

We are remaking the future of consumer goods and want you to join us. You'll get:
    • Competitive compensation, with performance based bonuses
    • Stock options - shared success is core to our mission
    • Comprehensive medical, vision and dental coverage
    • A beautiful office in Lower Polk, San Francisco
    • A fully stocked kitchen with healthy snacks (feel free to request anything you like!)
    • A shiny mac and the other productivity accessories you need
    • Flexible Paid Time Off - we care most about results, not face time
    • Exposure at the highest levels of our leadership and a huge opportunity for internal growth at the company

Let's do this

We're building a diverse and inclusive workplace where we learn from each other. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a fun place to work. Come join the community at Grove. It's a heck of a lot of fun, and we'd love to tell you more about it.

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