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Manager of Sales DevelopmentSeattle, WA, United States

Manager of Sales Development

Seattle | WA | United States

What We Do
Outreach is a communication platform built from the ground up to help people communicate more effectively. Today we focus on the sales organization, helping them engage with their prospects and customers through email, calling and LinkedIn communication flows.

To put it into perspective, our customers spend the majority of their day living inside our software, relying on it to be more effective communicators with their audience. We think it's pretty cool that we get to build the communication platform of the future; a product that our users cherish.

Outreach was founded in 2014, and we are now over 200 employees strong. Since our first days learning about how people communicate, we became obsessed with understanding our customers' problems, and as a result, we've built by far the most loved product on the market, and have won the hearts and minds (and business) of some incredible organizations around the world.

In addition to our relentless focus on the customer, we've received over $60 million in venture funding, we've won Seattle Business Magazine's 100 Best Places to Work, have been ranked #1 for 2016 Sales Automation/Acceleration software by Ambition, and Outreach was named to the 2016 Forbes Cloud 100-Rising Star list as The Rising Star leading the Sales Technology Category.

We aren't slowing down anytime soon.

Who We Are
Our company is headquartered in Seattle, but we also have an office in San Francisco and in State College, PA (both for sales and marketing). If you speak to us, you'll probably see that across any geography, across all our roles and departments, at our heart we are a large group of like-minded individuals working towards a common goal, pushing each other to be better tomorrow than we were today.

We're a team of problem solvers and overachievers who seek out others who are also passionate and relentless at their respective crafts. We want to work with people who are ready to buckle up and be a part of an incredible ride. We work hard not because we're told to, but because we genuinely love what we do.

If there's one main message we want you to remember about us, it's that we push others to be best in class at whatever they do, remain humble, and run through brick walls to accomplish their goals. If you come and join us, we'll give you ownership and challenges, and the team support and encouragement to help you hit your personal goals. We'll be stronger together.

The Role
The Manager of Sales Development is responsible for driving the results of an SDR team through recruiting, training, organizing, coordinating, measuring, coaching, problem solving and leading. The manager executes company and department strategies and upholds standards to ensure that sales goals are met or exceeded. This role requires a self-starting, proactive, results-oriented sales management professional.

Your Daily Adventures Will Include
Managing the day-to-day activities of a Sales Development team and maintaining standards
Achieving team-based quotas
Identifying, recruiting, interviewing and hiring sales talent and continually "raising the bar" with each new hire
Co-designing and co-presenting training curriculum, courses, supporting documentation and certifications from onboarding to "up leveling" and everything in between
Coaching and mentoring Sales Development Representatives to optimum performance
Organizing and deploying team resources in accordance with department and company strategies
Maximizing workflow within the department
Identifying problems and proactively creating comprehensive plans of action to present to senior management
Ensuring company and department policies and procedures are adhered to and recommending updates when needed
Coordinating inter-departmentally, as needed, to drive initiatives tied to sales development
Collaborating with the Account Executive department to ensure a smooth handoff of new opportunities, and reviewing the quality of sales opportunities on a regular basis.
Creating sales development resources including, but not limited to, call scripts and prospecting emails to ensure the consistency and effectiveness of our messaging
Measuring and reporting against KPIs, as well as creating ad hoc reports as needed or requested by senior management
Preparing for and contributing to status or ad hoc meetings
Delivering upon other responsibilities as deemed appropriate by senior management

Our Vision of You
You have 2-4 years experience leading or managing a team.
You have at least one year sales management experience, preferably in a sales development role at a fast-paced, SaaS company
You are results-oriented
You are flexible and adaptable to changing conditions at a fast-paced, growing company
You have the ability to learn quickly and think on your feet
Your go-getter attitude finding ways to motivate yourself and your team
You have a strong passion for sales and sales processes

Why You'll Love It Here
We talk a LOT with each other, and we laugh a lot with each other.
You'll get a chance to make a significant contribution on our history-making journey.
You get to tell your mom you work for the fastest growing startup in your city.
You'll be pushed to ask important questions over and over, and use those answers to make good decisions.
No ping pong tables - more room for bean bags!
Unlimited fishy crackers (or Cheez-its) for your eating enjoyment.
Competitive salary? Generous benefits? We've got you covered.

I'm interested

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