People, Person, Computer, Electronics, LCD Screen, Laptop, Pc


Director, Project ManagementSan Francisco, California, United States

Director, Project Management

San Francisco | California | United States

Massdrop Custom Products is a small, fast-moving team dedicated to fundamentally changing the way enthusiast communities buy and interact online. We're looking for team players with natural product intuition who can work harder, faster, and smarter without sacrificing operational excellence. Our Project Manager will be responsible for tracking the status of upcoming projects and supporting the Custom Product team with improving department and company workflows.

This individual will report to the VP/GM Custom Products and work closely with both Custom Product Managers and Product Development & Production Manager to help organize our pipeline of custom products, ensuring on time delivery and to product specification.

Here's what you'll do as part of the team:

Ensure effective and accurate communication of Custom Product status in all stages of the their lifecycle
  • Architecting an end-to-end project management system - from ideation through to delivery of the product - including time management, costing, and ROI analysis for capital expenditures
  • Creating tools for Custom Product Managers (CPM) to manage projects - from Contract Manufacturing to Co-Branded - across all assigned communities
  • Develop costing and risk assessment tools - building in specific checkpoints to mitigate issues with product quality, cost, and delivery of production
  • Monitoring progress every step of the way / auditing process to help CPM's improve and stay on time and on budget
  • Assisting CPM's in developing project timelines and communicating with internal cross-functional partners to ensure successful launch process as well as delivery of product to the Massdrop warehouse
  • Facilitating relationships with project management of production teams and contract manufacturers (both overseas and domestic)
  • Provide accurate and up--to--date reports for key stakeholders and establish cadence for reports
  • Identify project blockers and risks, provide mitigation options and drive process to resolve these issues

Define and improve workflow for Custom Products -from product concept and design through to production to final drop. Collaborate with teams to ensure operational excellence.
  • Partner with Product Development and Production Manager to develop lead times, costing, sampling, pre-production, production, and delivery scheduling
  • Coordinate with Logistics to determine packaging, quality inspections, and on time delivery to customers
  • Manage relationships with internal cross-functional partners and Custom Product team members

Support for additional projects as needed:
  • Responsible for all aspects of project management - including planning, organizing, scheduling, and tracking projects - managing multiple projects and deadlines simultaneously
  • Special projects will be assigned to this role, so a willingness to push up your sleeves and learn and grow
And here are the skills and experience you'll need to be successful:
  • 5-7 years of Project Management experience in operations, logistics, or R&D development
  • Bachelor's degree in Business, Economics, or Engineering with MBA preferred
  • Large Fortune 500 experience, start-up experience a plus
  • Project Management Professional certification or equivalent preferred
  • Proven experience working with cross functional teams simultaneously
  • Ability to multi-task and manage priorities under demanding deadlines
  • Strong communication skills, highly organized and detailed oriented
  • Self-starter with the ability to adapt quickly to new information, assess impact and take appropriate action

Who We Are:

Massdrop puts community first. We create high-quality, custom gear, apparel, and products inspired and designed by our online communities. We provide over 2 million members a place to connect, discuss, buy products together, and learn about the things that are important to them.

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