People, Person, Computer, Electronics, LCD Screen, Laptop, Pc

Customer Success AnalystUnited States

Qventus

Customer Success Analyst

United States

Qventus Customer Success Analyst

Title: Customer Success Analyst
Location: Los Altos, CA
Reporting to:Director, Customer Success

Job Description
Qventus is looking for an energetic, personable and quick-learning Project Analyst to help build, support and expand our new use case development infrastructure and client implementations. Working closely with Customer Success and Product Management leadership, the successful candidate will play a critical role in supporting the planning, design, execution and operations of our new use case process and support client implementations. The project analyst will help develop strong relationships with key clinical leadership and users in our client hospitals and understand their operating environment / clinical needs. This person will be expected to think creatively about client feedback and ideas as part of new use case development projects and work with product management to deliver clear, high-fidelity specs to engineering for development and then work with engineering through delivery. He/she will also be a resource to the project team during deployments at new clients and will work closely with end users and technical staff to properly configure our software and ensure all important use cases are addressed. Once the software is deployed, he/she will maintain periodic contact with users to foster broader use of the full feature suite and troubleshoot any specific user issues.

I'm interested

Please send me alerts for jobs like this

Not ?

Thank you. Please wait while we forward you to the application.

Similar Jobs

Business Analyst

Qventus United States United States
Qventus is looking for an energetic, personable and quick-learning Business Analyst (BA) to support and work with our Customer Success team. The BA role is a high leverage position within the Customer Success team to help build out tools and metho...

Customer Success Manager- Enterprise & Strategic Accounts

Outreach United States United States
What We Do Outreach is a communication platform built from the ground up to help people communicate more effectively. Today we focus on the sales organization, helping them engage with their prospects and customers through email, calling and Linke...

Customer Success Product Specialist

Qventus United States United States
Qventus is looking for a detail-oriented, disciplined individual who will serve as the expert for the Qventus suite of products, particularly around the data and workflows that set the foundation for each product/module. He/she will provide guidan...