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Community ManagerFoster City, California, United States

WorkSpan

Community Manager

Foster City | California | United States

WorkSpan's rapidly growing marketing team is looking to add a dynamic & creative community manager! You'll help us plan, organize, activate, manage, and measure a thriving community of strategic alliance professionals, & help us hit it out of the park with our business goals.

Responsibilities
We are currently recruiting a professional, experienced and self-motivated individual to join our growing team as a Community Manager. The community manager is responsible for launching, growing, managing and engaging with our online and in-person community of customers, partners, thought leaders, and other strategic alliance professionals in a way which builds thought leadership, passion for the alliance profession, brand awareness and loyalty.

Duties of a community manager include:
  • Develop a community content and event plan that supports our overall marketing and category creation goals.
  • Create engaging content and messaging for strategic alliances professionals in the high tech industry, including events, thought leadership blog pieces, articles, social media posts, newsletters, and videos.
  • Find, propose, and execute creative growth-hacking tactics to quickly grow the community of alliance professionals in the high tech industry
  • Plan social content and maintain the content calendar ensuring community and social media content is regular, relevant and engaging.
  • Engage with online and in-person community, respond to comments and requests, build relationships with the community, evangelize strategic alliance thought leadership, and encourage engagement.
  • Work with the Event Marketing Manager to plan and execute local in-person community events to grow engagement, interest, and passion for the community and other members.
  • Engage with local community members as an advocate and evangelist for the alliances profession and to grow the community
  • Implement systems to measure and report on community health and success based on key results agreed to with Marketing leadership
  • Relay community feedback to relevant internal stakeholders.
  • Devise and implement community communication initiatives.
  • Interact with other teams to stay updated on new marketing initiatives, product and service developments, and to ensure brand consistency.
Requirements
  • 3-5 years experience working as a community manager in a similar role or background in social media or in-person community-building from an enterprise software company
  • The ideal community manager will be passionate and articulate with the ability to analyze the implications of online and in-person communications, evangelism and messages.
  • Experience with Facebook, Instagram, LinkedIn, Twitter, and YouTube is essential.
  • Knowledge of Hubspot, Hootsuite or similar programs to manage online postings on different platforms.
  • Proficient in Google Analytics.
  • Experience as a strategic alliances manager or working with strategic alliance managers is a plus
  • Detail oriented. Strong written and oral communication skills. Excellent time management skills and ability to multitask - high sense of urgency
  • Effective organizational, project, team and time management skills
  • Creative thinker that can generate innovative marketing ideas.
  • Capable of performing well in a fast-paced environment, & organizational skills to manage multiple projects with tight deadlines effectively.
  • A sense of humor, tenacity, & grace under pressure =)
  • Familiarity with strategic alliances or partner management is a plus.
  • At this time, no relocation assistance or H1B sponsorship is available for this position.

Perks to make you perky
  • Fun, growing, casual work environment
  • Stocked kitchen with tasty snacks, espresso machine, & drinks
  • Competitive benefits package, including health & dental
  • Growth opportunity in a fast-growing company
  • Catered lunches 5 days a week
  • Unlimited PTO
  • Free gym access

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