People, Person, Computer, Electronics, LCD Screen, Laptop, Pc


Community Associate - Core SupportChennai, Tamil Nadu, India

Community Associate - Core Support

Chennai | Tamil Nadu | India

About Us:

Poshmark, Inc. is the fastest growing mobile fashion marketplace and it's changing the way women buy and sell fashion today. Built around real-time social experiences, Poshmark has helped over 300,000 women open their closets for sale, listing a million dollars worth of inventory right from their phone every day. With over 1.5 million items sold in 2013, Poshmark is growing fast and looking for talented and passionate individuals to join our hardworking team.

Job Description:

Poshmark is looking to hire a Community Associate who will be part of our rapidly growing community and customer service team. The Community Associate will fully integrate into the Poshmark community in order to understand their wants, needs, and play a critical role in speaking to our users, as well as being a voice for them. They will be part of the first line of support for the rapidly growing Poshmark community. Other demands on this role include being the go-to person for our community when it comes to answering questions on how to take an awesome cover shot, when they can expect their order, or any questions they have in regards to using our app. (that's just a few examples!) The Community Associate will help gladly answer all these questions with grace...and a smile!


We are looking for a talented and motivated operations team member that cares about getting that extra 9 of availability, help us eliminate outages, automates everything and is able to scale out a service without needing any manual effort.

• Engage with Poshmark users in a friendly, helpful, and patient manner

• Respond to user support requests accurately and rapidly

• Track and troubleshoot open orders

• Build relationships with users and gain knowledge of the Poshmark community


• B.A. or B.S. required (Preferably Fresher's)

• Passionate about community, customer service, and spreading love and kindness.

• Endless patience and contagious positive energy

• Excellent verbal and written communication skills

• Flawless attention to detail and great organizational skills

• A positive attitude with the ability to turn a negative into a positive

• Believes that helping users is crucial to the growth and success of the company

I'm interested

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