People, Person, Computer, Electronics, LCD Screen, Laptop, Pc

Community Associate, Community DevelopmentUnited States

Poshmark

Community Associate, Community Development

United States

Community is at the very core of our business at Poshmark. We're looking for a Community Associate to join the Community Development team as well help to support, develop, and engage the people of the Poshmark community. You'll work alongside a rockstar team and assist with strategizing, developing, and executing key programs for Poshmark community ambassadors and power Poshers. The perfect person for this role is creative thinking, has a contagious positive attitude, is a strong writer, and has a passion for helping people.
Job Duties:
  • Assist with the day-to-day management of existing power user programs
  • Engage with Poshmark users in a friendly, helpful, and patient manner in the app and at live events
  • Respond to user inquiries accurately and rapidly
  • Build relationships with users and gain knowledge of the Poshmark community
  • Leverage data and analysis to inform future strategies and programs
  • Demonstrate a clear understanding of the Poshmark platform
  • Other community tasks as needed
Desired Skills and Experience:
  • B.A. or B.S. required
  • Passion for Poshmark-experience with the app is a huge plus!
  • Believes that helping users is crucial to the growth and success of the company
  • Experience in related fields preferred (Community marketing or management)
  • Endless patience and ability to turn a negative into a positive
  • Excellent time management and prioritization skills
  • Passion for community, customer service, and spreading love and kindness
  • Excellent organization skills and the ability to pay special attention to detail
  • Must be outgoing and self-motivated
  • Excellent written and verbal communication
  • A team-oriented mindset and the ability to work with a wide range of individuals
  • Adobe Suite experience a plus
Why Poshmark?
Founded in 2011, Poshmark is the largest social marketplace for fashion where anyone can buy, sell and share their style with others. Poshmark's mission is to make shopping simple and fun by connecting people around a shared love of fashion, while empowering entrepreneurs to become the next generation of retailers. Recognized as the go-to shopping destination for millennials, Poshmark's community of over four million Seller Stylists help shoppers discover the perfect look from over 75 million items and 5,000 brands. The company is backed by the world's leading investment firms and venture capital institutions including Mayfield, Menlo Ventures, GGV Capital, Temasek, Inventus Capital, Uncork Capital, Union Grove Venture Partners, Shea Ventures and AngelList. For more information, please visit www.poshmark.com, or find us on Instagram, Facebook, Twitter, Pinterest and Snapchat.
Here's what we'll set you up with:
  • A team that is invested in your career growth and training
  • Competitive salary and equity, based on experience
  • Company sponsored health, dental and vision plans
  • A 13" MacBook Air and smartphone reimbursement
  • Work alongside world-class talent
  • Flexible Vacation / Paid Time Off Policy
  • Parental Leave
  • Healthy and exciting lunches and snacks offered daily
  • Personal Style Encouraged (or not, whatever you're in to)
  • Fun company happy hours, parties, and offsite events

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