Business Development Manager, Driver ExperienceSan Francisco, California, United States.

About us

At Lyft we care deeply about delivering the best transportation experience: this means the best experience for the passenger and the best experience for the driver. 

We believe this quality of service can only be achieved with a deep understanding of our world, our cities, our streets… how they evolve, how they breathe. A strong awareness of our environment will allow us to operate respectfully in our neighborhoods. Simply put: to be considerate of our communities. 

Naturally, we are also embracing the powerful positive impact autonomous transportation will bring to our everyday lives and it is our ambition to become a leader in the development and operation of such vehicles. Thanks to our network, with hundreds of millions of rides every year, we have the means to make autonomy and Artificial Intelligence a safe reality. 

By joining the Autonomous Tech group, you will have the opportunity as a founding team member to develop and deploy tomorrow’s hardware & software solutions enabling the revolution of transportation and information.

Business Development Manager, Driver Experience

San Francisco | California | United States

At Lyft, community is what we are and it's what we do. It's what makes us different. To create the best ride for all, we start in our own community by creating an open, inclusive, and diverse organization where all team members are recognized for what they bring.
Lyft is looking for a Business Development Manager to source, negotiate and launch key Driver partnerships for Lyft. In this role, you will join a team that loves consumer technology, business strategy, building new opportunities, and growing relationships. Your team sits at the intersection of driver experience, operations, and strategic business development. In this role you'll interact daily with cross functional counterparts on marketing, product, operations, engineering and design to create unique and streamlined experiences for our drivers.
Responsibilities:
  • Source, negotiate and launch, new driver-focused partnerships
  • Help to scale our driver benefits and perks by establishing new deal types and key partner targets
  • Lead strategic partnership from sourcing through to modeling and contract negotiation
  • Scale partnership programs that increase driver hours, retention, and NPS
  • Develop and maintain cross functional relationships across the company and act as a connector of different stakeholders within Lyft and partner organizations
  • Own success of launched partnership in collaboration with your team and participate in regular business reviews with leadership and key stakeholders
  • Represent partners internally and Lyft externally with partners' management teams and at industry events
Experience & Skills:
  • Business development, strategy and/or program management experience
  • Strong understanding and interest in Lyft and competitive landscape
  • Experience with contract negotiation and deal modeling
  • Experience with 2-sided marketplaces
  • Highly analytical, strategic thinker and data driven, but also a creative problem solver
  • Ability to make thoughtful, actionable recommendations under minimal structure, and quickly build consensus with internal and external stakeholders
  • Collegial, high energy, and persistent personality, and excellent interpersonal and presentation skills
  • Great sense of humor
Lyft is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Lyft does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Lyft will also consider for employment qualified applicants with arrest and conviction records.

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